Terms & Conditions

Booking & Payment Terms

Cancellation Policy

• 60+ days before departure: 80% refund of total payment
• 30-59 days before departure: 50% refund of total payment
• 15-29 days before departure: 25% refund of total payment
• Less than 14 days: No refund

We strongly recommend comprehensive travel insurance to protect against unforeseen circumstances.

Travel Insurance

Travel insurance is mandatory for all participants. Your policy should cover medical emergencies, evacuation, trip cancellation, and personal belongings. We can recommend trusted insurance providers upon request.

Health & Safety

Participants must be in reasonable physical condition. Certain activities may have age or fitness restrictions. You are responsible for:

• Obtaining required vaccinations
• Carrying necessary medications
• Disclosing medical conditions that may affect participation
• Following guide instructions for safety

Liability

While we take every precaution to ensure your safety, wildlife safaris involve inherent risks. KEKEOsafari's, its guides, and partners are not liable for:

• Illness, injury, or death resulting from wildlife encounters
• Loss or damage to personal property
• Flight delays, cancellations, or itinerary changes beyond our control
• Force majeure events (natural disasters, political unrest, pandemics)

Code of Conduct

All guests must:

• Respect wildlife, local communities, and environments
• Follow park regulations and guide instructions
• Refrain from disturbing animals or removing natural objects
• Treat fellow travelers and staff with courtesy

We reserve the right to remove participants who violate these standards without refund.

Modifications & Force Majeure

We reserve the right to modify itineraries due to weather, road conditions, animal movements, or safety concerns. In cases of force majeure preventing travel, we'll work with you to reschedule or provide credit toward future safaris.

Intellectual Property

All website content, images, and branding are property of KEKEOsafari's. You may not reproduce, modify, or distribute our materials without written permission.

Governing Law

These terms are governed by the laws of Tanzania. Any disputes shall be resolved through the courts of Arusha, Tanzania.

Contact

For questions about these terms, contact: